Zoeken
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Waarom zijn jullie niet of slecht bereikbaar?
In verband met preventieve maatregelen t.a.v. verdere verspreiding van het Coronavirus, werken onze collega's zoveel mogelijk vanuit huis. Wij staan u hierdoor met minder mensen telefonisch te woord. Via ons contactformulier proberen wij uw vraag zo snel mogelijk te beantwoorden!
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Kan ik uitstel aanvragen omdat ik inkomsten misloop door het Coronavirus?
U kunt via onze rekeningchecker op de homepagina uw betalingskenmerk invoeren en hier uitstel van betaling of een betalingsregeling afsluiten.
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Wat doet Infomedics rondom het coronavirus?
Onze collega's werken vanuit huis. Als zorgconsument kunt u uiteraard nog steeds contact met ons opnemen voor uitstel van betaling of een betalingsregeling.
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I have received an invoice from Infomedics
Infomedics sends out invoices for organisations working in Dutch healthcare.
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Tell me more about Infomedics!
Chances are, you receive your invoices for healthcare from Infomedics. Read more about our organization and read our frequently asked questions.
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How does it work with my health insurance and my invoice?
If possible, we will check whether your health insurer reimburses (part of) your invoice. If so, you will see the reimbursement deducted on your invoice and you will only have to pay the remaining amount.
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What are your bank details?
If you receive an invoice, please transfer the amount stated on the bill to NL34 ABNA 0243 2400 58 in the name of Infomedics B.V. Please do not forget to mention the 14-digits long payment reference.
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I have received a reminder for an unpaid invoice
Our invoice has a payment deadline of 30 days after it is delivered. If there has not been received any payment within this period, you'll receive a reminder.
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I would like to work out a payment arrangement
Only if you cannot pay your invoice at once, it is possible to settle for a payment arrangement.
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I would like to apply for deferred payment
It is possible to arrange deferred payment for our invoices.
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I would like to file a complaint
Depending on the type of complaint, there are several ways to file a complaint.
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I would like to change my address
You cannot arrange anything regarding a new address with Infomedics. Please contact your healthcare provider in order to change your address.
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I have received a letter from CMIB
If you have not paid your bill within the set payment term, and have not answered our reminders, your invoice is forwarded to the CMIB. Please contact them.
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What measures are you taking regarding the corona virus?
Our colleagues work from home as much as possible and that means it is more difficult to reach us via phone. Please fill in our contact form if you cannot reach us.
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Betalen of een betaalafspraak maken
U kunt uw rekening bij Infomedics op allerlei manieren betalen. Op deze pagina vertellen wij u meer over onze betaalmogelijkheden en de voorwaarden die horen bij een rekening van Infomedics.