I have insurance. Why did I receive an invoice?

If Infomedics sent you an invoice, it can be for 3 of the following reasons:

  • Your health care insurer did not cover any of your treatments.
  • Your health care insurer covered only part of your treatments.
  • We did not forward your invoice to your health care insurer as part of our agreement with your health care provider. In this case, your health care provider ordered us to send the invoice directly to you. Please submit your invoice to your health insurance company for possible reimbursement.

Infomedics does not have access to your insurance package. Please contact your health care insurer for more information about why your treatment was not (fully) covered.