How do I file a complaint?

How to file a complaint depends on what your complaint is about.

Complaint about your treatment or its costs
Unfortunately, Infomedics cannot answer questions and complains about your treatment, the associated costs or the materials that were used. However, in most cases, we can file an objection to the healthcare provider. You can file your complaint through our digital assistent Ella by using the button below.

Please note: some healthcare providers do not permit us to submit an objection. In that case, we will contact you.

Complaint about Infomedics
We always strive to provide you with the best service. If you are not satisfied with our service, please contact us through our digital assistent Ella. 

We take your feedback seriously and will respond within three business days.