Infomedics sends out invoices on behalf of your healthcare provider. If possible, we will check whether your insurance company covers (a part of) your expenses. If that is the case, you will see the reimbursement deducted on your invoice. You will only have to pay the remaining amount. If your expenses were not or only partially covered and you believe that you are entitled to a different amount, then please contact your insurance company.
If you receive an invoice, please transfer the amount stated on the invoice to NL34 ABNA 0243 2400 58 in the name of Infomedics B.V. Do not forget to mention the 14-digit payment reference (to be found on your invoice stated "Betalingskenmerk").
Digital or printed invoice
You may choose to receive your invoice digitally or printed. Infomedics provides both printed invoicing (delivered by mail) and digital invoicing (delivered by e-mail). Indicate your preference to your healthcare provider.
Digital invoice from Infomedics
If you would like to receive digital invoices, then please submit your e-mail address and mobile phone number to your healthcare provider. The digital invoices will be sent to the e-mail address that you have provided to your healthcare provider. After performing an additional check by text message verification you can download your invoice and pay immediately.
Paper invoice from Infomedics
If you would like to receive your invoices by mail, please provide your address details to your healthcare provider. The printed invoices will be sent to the address that you have submitted to your healthcare provider. You can recognize the invoice by our signature pink envelope.
If you have any questions regarding your invoice, please call us at 036 - 20 31 900. Our customer support colleagues are happy to help you out.
Frequently Asked Questions
Check out a subset of our frequently asked questions in English by clicking the button below.