I would like to work out a payment arrangement

If you are unable to pay the full amount of the invoice at once, it is possible to settle a payment arrangement. This is possible for invoices with a total amount that is higher than €50,-. Please keep in mind thatwe charge a €5,- service fee for a payment arrangement. The service fee is due every payment term.. If you settle an arrangement for multiple invoices, you only pay the service fee for one invoice.  

If you enter your payment reference below,and click through the steps you will reach a page that gives you the option for "Uitstel van betaling" (deferred payment) or "Betalingsregeling" (payment arrangement). You can either select the option you wish and follow the steps, or call our customer support desk at 036 - 20 31 900 for help.